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Résumé bullet points
WorksheetCommented REDLINE? This is your guide.

Redline your résumé bullets: the rewrite sheet

The first look at your résumé lasts about 7 seconds. Your titles earn the read. Your bullets win it.

Eye-tracking studies agree on two things. The first pass over a résumé takes seconds and goes mostly to job titles. And once a recruiter slows down, the longer they keep reading, the more likely the résumé moves on. Your bullets are what keep them reading. This sheet gives you a 3-part pattern, a list of weak openers and what to swap them for, a way to find numbers when you think you have none, and a fill-in worksheet.

By Preston Kirschner·Founder, AI Career Hub·Updated Oct 15, 2026

What's inside this worksheet
  • Eye-tracking research on how recruiters read
  • The verb + proof + how pattern
  • 12 weak openers and what to write instead
  • What to use when you don't have a number
  • Fill-in rewrite sheet and an AI prompt
  • 6 before-and-after examples
8 min read7 sourcesSkip to the checklist
Average initial screen of a résumé in Ladders' 2018 eye-tracking update, up from about 6 seconds in 2012.
7.4 sec
Vendor study. The 2018 report doesn't say how many recruiters took part.
Ladders, Eye-Tracking Study, Nov 2018
Job titles got more of recruiters' time than any other part of the résumé.
#1
Ladders, Eye-Tracking Study, Nov 2018
Recruiters eye-tracked in a peer-reviewed study. The longer they looked at a résumé, the more likely they were to advance it.
221
Computer-science résumés (2,043 analyzed). A correlation, not proof that longer reads cause offers.
Pina et al., Machine Learning and Knowledge Extraction, Jun 28, 2023
In this guide
  1. The numbers
  2. Titles earn the read. Bullets win it.
  3. Every strong bullet has 3 parts: verb, proof, how
  4. 12 weak openers and what to write instead
  5. No metric? Use scale instead
  6. Redline 3 bullets in 20 minutes
  7. Before and after, across different jobs
  8. Then make sure your titles get you past the scan
  9. Save this checklist
  10. Sources
01·THE DATA

Titles earn the read. Bullets win it.

Ladders, a job site, eye-tracked recruiters reading résumés in 2012 and again in 2018. In 2018 the average initial screen was 7.4 seconds, up from about 6 seconds in 2012 (Ladders, Nov 2018). On the best-performing résumés, recruiters "scanned the left side of the resume evenly, picking out titles", and job titles got more time than any other element.

That first pass is a sort, not a read. What happens next is where bullets matter. In a peer-reviewed study, researchers eye-tracked 221 recruiters reviewing computer-science résumés: "The longer a recruiter observed a resume, the more likely they were to move that resume to the next level" (Pina et al., Jun 2023). Time spent on the Experience section was one of the signals.

Ladders found the same thing on page two: an engaged recruiter will read a second page, but time there is "strongly predicted by how compelling the first page is" (Ladders, Nov 2018). The layouts that did best were "bold job titles supported by bulleted lists of accomplishments".

So the job splits in two. Clear titles get you past the scan (there's a fix for those at the end). Strong bullets turn the scan into a read. The rest of this sheet is about the bullets. The pattern, swaps and worksheet below are our recommendations, not study findings.

Read this before you quote the numbers
  • Ladders is a vendor that sold résumé rewrites, and its studies aren't peer-reviewed. The 2018 report gives no sample size (ERE, Oct 2020).
  • The 7.4 seconds is the first screen, not the whole review. A separate NBER lab study (152 students rating clerical résumés, not working recruiters) found about 16 seconds per résumé. Same scale: seconds, not minutes.
  • The 221-recruiter study is about computer-science hiring, and longer looks predicting advancement is a correlation.
02·THE PATTERN

Every strong bullet has 3 parts: verb, proof, how

A weak bullet describes the job you were given. A strong one describes what changed because you were there. Here's the pattern we use: four rules of thumb, then one bullet built piece by piece.

  • Lead with the verb. In web-reading eye-tracking research, people "read the third word on a line much less often than the first two words" (Nielsen Norman Group, Apr 2006). That's about web pages, not résumés, but it's a good reason not to spend your first two words on "Responsible for".
  • One idea per bullet. If you need "and" twice, it's two bullets.
  • Two lines, max. If it wraps to a third, cut the how down to its most specific part.
  • Keep the order. Verb first, then proof, then how. Some people put the number first ("Cut reply time 67% by…"). That works too. Just don't bury it at the end of a long sentence.

Built from: "Responsible for managing the company's social media accounts."

1. The verb
The question it answers
What did you do? (Not what were you assigned.)
In the example
Grew the company's Instagram
2. The proof
The question it answers
What changed, and by how much?
In the example
from 2K to 11K followers in 8 months
3. The how
The question it answers
How did you do it? This is what shows it was you and not luck.
In the example
with a weekly how-to series
PartThe question it answersIn the example
1. The verbWhat did you do? (Not what were you assigned.)Grew the company's Instagram
2. The proofWhat changed, and by how much?from 2K to 11K followers in 8 months
3. The howHow did you do it? This is what shows it was you and not luck.with a weekly how-to series
03·THE SWAPS

12 weak openers and what to write instead

Most weak bullets start the same way. Search your résumé for these, strike them, and pick a replacement that's actually true of what you did.

Responsible for
Why it's weak
Describes the job ad, not your work
Try instead
Ran, Owned, Grew, Managed (then say how much)
Helped with / Assisted
Why it's weak
Hides your part
Try instead
Name your piece: Built, Drafted, Analyzed, Tested
Worked on
Why it's weak
Says nothing about the outcome
Try instead
Shipped, Launched, Delivered, Finished
Participated in / Involved in
Why it's weak
You were in the room. So was everyone else.
Try instead
Presented, Led the [X] workstream, Wrote the [Y]
Handled
Why it's weak
Vague about volume and result
Try instead
Resolved, Processed, Closed (plus how many)
Duties included
Why it's weak
A list of tasks, not results
Try instead
Delete it. Start each bullet with a verb.
Tasked with
Why it's weak
Says what you were asked, not what you did
Try instead
Say what you did with the task
Supported
Why it's weak
Who? With what?
Try instead
Trained, Coached, Unblocked, Covered (name who)
Used [tool]
Why it's weak
The tool isn't the achievement
Try instead
Built [thing] with [tool]; Automated [task] in [tool]
Familiar with / Exposure to
Why it's weak
Signals you haven't really done it
Try instead
Move it to Skills, or show one thing you made
Various / Multiple / Several
Why it's weak
A number you didn't count
Try instead
Count it: 14 clients, 3 launches, 6 teams
Successfully
Why it's weak
Results are assumed to be successes
Try instead
Cut the word and keep the result
If your bullet starts withWhy it's weakTry instead
Responsible forDescribes the job ad, not your workRan, Owned, Grew, Managed (then say how much)
Helped with / AssistedHides your partName your piece: Built, Drafted, Analyzed, Tested
Worked onSays nothing about the outcomeShipped, Launched, Delivered, Finished
Participated in / Involved inYou were in the room. So was everyone else.Presented, Led the [X] workstream, Wrote the [Y]
HandledVague about volume and resultResolved, Processed, Closed (plus how many)
Duties includedA list of tasks, not resultsDelete it. Start each bullet with a verb.
Tasked withSays what you were asked, not what you didSay what you did with the task
SupportedWho? With what?Trained, Coached, Unblocked, Covered (name who)
Used [tool]The tool isn't the achievementBuilt [thing] with [tool]; Automated [task] in [tool]
Familiar with / Exposure toSignals you haven't really done itMove it to Skills, or show one thing you made
Various / Multiple / SeveralA number you didn't countCount it: 14 clients, 3 launches, 6 teams
SuccessfullyResults are assumed to be successesCut the word and keep the result
04·NO NUMBER?

No metric? Use scale instead

Not every job has a dashboard. You still have scale. Any one of these makes a bullet concrete. Pick the one that's most impressive for the role you want.

Volume
Ask yourself
How many?
Example
Answered 60+ customer tickets a day
Frequency
Ask yourself
How often?
Example
Ran the weekly release for a 12-person team
Reach
Ask yourself
For whom, and how many people?
Example
Trained 40 new hires on the intake process
Speed
Ask yourself
How fast, or how much faster than before?
Example
Cut report turnaround from 3 days to same-day
Quality
Ask yourself
Fewer errors, better ratings, less rework?
Example
Zero missed deadlines across 9 client launches
Firsts
Ask yourself
Were you the first or only one to do it?
Example
First on the team to automate the monthly audit
Choice
Ask yourself
Were you picked for it?
Example
Chosen to lead onboarding for the new office
Kind of scaleAsk yourselfExample
VolumeHow many?Answered 60+ customer tickets a day
FrequencyHow often?Ran the weekly release for a 12-person team
ReachFor whom, and how many people?Trained 40 new hires on the intake process
SpeedHow fast, or how much faster than before?Cut report turnaround from 3 days to same-day
QualityFewer errors, better ratings, less rework?Zero missed deadlines across 9 client launches
FirstsWere you the first or only one to do it?First on the team to automate the monthly audit
ChoiceWere you picked for it?Chosen to lead onboarding for the new office
Where to find your numbers
  • Old performance reviews and self-assessments.
  • Sent email: reports, launch announcements, weekly updates.
  • Ticket queues, CRM records, calendars and project boards.
  • The before and after: how long something took before you changed it, and after.
  • Your old manager. One message: "What would you say I moved the needle on?"
  • Can't get an exact figure? Round down and use "~" or "60+". You'll be asked about it in the interview, so only write what you can explain.
05·THE WORKSHEET

Redline 3 bullets in 20 minutes

Start with the 3 bullets under your most recent job title. Those get read first once a recruiter slows down. Copy the sheet, fill one in per bullet, then paste the rewrites back into your résumé.

  1. 01Copy your original bullet into the sheet.
  2. 02Strike the opener if it's on the swap list above.
  3. 03Answer the 3 questions. Skip the wording for now. Just get the facts down.
  4. 04Write the rewrite: verb, then proof, then how.
  5. 05Run the 4 checks. If one fails, fix that part only.
  6. 06Read it out loud. If it sounds like a job ad, go back to step 3.
Bullet rewrite sheet
Original bullet:
[paste it here]

1. The verb: what did I actually do?
[ ]

2. The proof: what changed, and by how much?
(no number? volume, frequency, reach, speed, quality, firsts, choice)
[ ]

3. The how: how did I do it?
[ ]

Rewrite (verb + proof + how):
[ ]

Checks:
[ ] Starts with a strong verb, not "Responsible for" or "Helped with"
[ ] Has a number or a clear scale
[ ] Says how, so it's clearly my work
[ ] Fits in 2 lines
One-line formula
[Verb] [what you owned] [proof: number or scale] by/with [how].

Example: Built a prompt library for support replies that cut first-response time from 6 hours to 2.

The example is illustrative, not a real person's résumé.

AI prompt: let a chatbot interview you (it won't invent numbers)
I'm rewriting one bullet on my résumé. Here it is:
"[paste your bullet]"

The role I'm applying for: [job title, and paste 3–5 key lines from the job post]

Interview me to find the facts, one question at a time:
1. What exactly did I do (my part, not my team's)?
2. What changed because of it? If I don't know a number, help me find a scale: volume, frequency, reach, speed, quality, firsts.
3. How did I do it?

Rules:
- Never invent or guess a number. Only use facts I give you.
- When you have enough, write 3 versions of the bullet: verb first, then proof, then how. Each under 2 lines.
- Tell me which version fits the job post best, and why.

Works in any chat assistant. The "never invent a number" rule matters: every figure on your résumé is something you may be asked to explain.

06·EXAMPLES

Before and after, across different jobs

These rewrites are illustrative, not real people's résumés. The numbers show the shape of a good bullet. Use your own.

Responsible for managing the company's social media accounts.
After
Grew the company's Instagram from 2K to 11K followers in 8 months with a weekly how-to series.
What changed
Duty → result
Helped with the migration to a new CRM system.
After
Led data cleanup for a 40K-contact CRM migration. Launched on schedule with zero lost records.
What changed
Helped → owned
Used ChatGPT to improve team productivity.
After
Built a ChatGPT prompt library for support replies. Cut reply time from 6 hours to 2.
What changed
Vague → specific
Worked on the data pipeline for analytics.
After
Rebuilt the nightly analytics pipeline in Airflow, so dashboards refreshed by 7am instead of noon.
What changed
Worked on → shipped, with a before and after
Handled scheduling for the clinic.
After
Scheduled 120+ patient visits a week across 4 providers, and cut same-day gaps by moving reminders to text.
What changed
Handled → volume plus how
Participated in hiring for the team.
After
Interviewed 30+ candidates and wrote the take-home exercise now used for every analyst hire.
What changed
Participated → owned a piece
BeforeAfterWhat changed
Responsible for managing the company's social media accounts.Grew the company's Instagram from 2K to 11K followers in 8 months with a weekly how-to series.Duty → result
Helped with the migration to a new CRM system.Led data cleanup for a 40K-contact CRM migration. Launched on schedule with zero lost records.Helped → owned
Used ChatGPT to improve team productivity.Built a ChatGPT prompt library for support replies. Cut reply time from 6 hours to 2.Vague → specific
Worked on the data pipeline for analytics.Rebuilt the nightly analytics pipeline in Airflow, so dashboards refreshed by 7am instead of noon.Worked on → shipped, with a before and after
Handled scheduling for the clinic.Scheduled 120+ patient visits a week across 4 providers, and cut same-day gaps by moving reminders to text.Handled → volume plus how
Participated in hiring for the team.Interviewed 30+ candidates and wrote the take-home exercise now used for every analyst hire.Participated → owned a piece
07·BONUS

Then make sure your titles get you past the scan

Bullets only get read if the first pass goes well. In Ladders' 2018 study, the worst-performing résumés had a "cluttered look and feel": long sentences, multiple columns, very little white space, and few section or job headers to pull the eye down the page.

  • Put each job title on its own line, in bold, on the left. That's where recruiters' eyes go first.
  • Use one column. Save sidebars for a portfolio site.
  • Keep clear section headers: Experience, Projects, Education, Skills.
  • Under each title, put your strongest bullet first.
  • If your official title was vague, add a plain description in the same line: "Associate II (Data Analyst)". Keep the real title so a background check matches.
Save this checklist

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Sources

  1. 1.
    Eye-Tracking Study (2018 update)
    Ladders · Nov 2018 · Archived copy (the live PDF blocks bots). Vendor study, no sample size given.
  2. 2.
    Ladders updates popular recruiter eye-tracking study
    PR Newswire (Ladders) · Nov 6, 2018
  3. 3.
    Keeping an eye on recruiter behavior
    TheLadders · 2012 · 30 professional recruiters over 10 weeks. The original 6-second figure.
  4. 4.
    Using Machine Learning with Eye-Tracking Data to Predict if a Recruiter Will Approve a Resume
    Pina, Petersheim, Cherian, Lahey, Alexander and Hammond, Machine Learning and Knowledge Extraction 5(3) · Jun 28, 2023 · Peer-reviewed. 221 recruiters, 2,043 computer-science résumés.
  5. 5.
    Discrimination at the Intersection of Age, Race, and Gender: Evidence from a Lab-in-the-Field Experiment
    Joanna N. Lahey and Douglas R. Oxley, NBER Working Paper 25357 · Dec 2018 · 152 student participants, 40 clerical résumés each; about 16 seconds per résumé.
  6. 6.
    F-Shaped Pattern For Reading Web Content
    Nielsen Norman Group (Jakob Nielsen) · Apr 17, 2006 · 232 users reading web pages. General reading research, not résumé research.
  7. 7.
    Is the 6-second resume scan a myth?
    ERE (Susan Gygax) · Oct 20, 2020

Facts last checked Oct 15, 2026. Vendor surveys are labelled as such, and our own recommendations are marked as ours. Spot something out of date? Tell us.

In this guide
  1. The numbers
  2. Titles earn the read. Bullets win it.
  3. Every strong bullet has 3 parts: verb, proof, how
  4. 12 weak openers and what to write instead
  5. No metric? Use scale instead
  6. Redline 3 bullets in 20 minutes
  7. Before and after, across different jobs
  8. Then make sure your titles get you past the scan
  9. Save this checklist
  10. Sources
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