Join Adobe as an AI Knowledge Management Intern to innovate HR content workflows using generative AI tools and enhance employee knowledge access.
Your Role
Here’s what you will be doing:
• Explore and test generative AI tools such as MS Copilot, ServiceNow, and Adobe Acrobat for automating HR content management workflows.
• Develop and test prompts or workflows for content audits, readability analysis, article rewriting, summarization, tagging, classification, metadata generation, feedback analysis, and content improvement suggestions.
• Conduct user testing and employee feedback sessions comparing AI-generated and human-authored articles.
• Evaluate results and report key insights, risks, and opportunities.
• Develop a reusable AI toolkit for knowledge management and recommend scaling methods within HR.
• Collaborate with knowledge management and HR experts to transform labor-intensive processes into scalable, intelligent solutions.
About You
The company is looking for:
• Currently enrolled full-time graduate or PhD student (or equivalent experience) in Information Science, Knowledge Management, Human-Computer Interaction, Technical Communication, Data Science, Information Systems, Cognitive Science, Library Science, or English, with an encouraged graduation date between December 2026 and June 2027.
• Availability for a full-time internship between May and September.
• Curiosity about AI tools and their applications in content creation, writing, or automation (e.g., CoPilot, ChatGPT, Cursor).
• Exposure to Knowledge Management tools such as SharePoint or ServiceNow.
• Experience with data organization, documentation, or writing (e.g., blogs, research papers, technical content).
• Comfortable learning new tools and experimenting independently.
• Interest in human-centered development, HR, or knowledge management.
Compensation & Benefits
• Hourly pay range: $25.00 – $30.00, varying by U.S. geographic market.
• Compensation reflects cost of labor across several U.S. markets.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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