PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. Job Overview As the Principal Applied AI Engineer, you will be the lead architect of the "cognitive" layer of the AI platform. While the Backend Principal builds the deterministic infrastructure, you will engineer the probabilistic systems that power our "Unified Context Library" and "Agentic Orchestration" layer. You will design the autonomous workflows that turn a Product Manager’s idea into a technical specification, and a User Story into deployable code. This role sits at the intersection of elite software engineering and applied artificial intelligence. You will not be training foundational models from scratch; rather, you will be mastering the art of Applied AI: orchestration, retrieval-augmented generation (RAG), and the engineering of agentic systems using the AWS Bedrock AgentCore framework. You will work within the AI Platform Services division, a dedicated R&D unit tasked with delivering measurable velocity improvements to the entire organization. Why Join Pennymac? ● Architect the Future of SDLC: You will build the "Agent Factory" that drives our "conveyor belt" of software delivery, moving us from a reactive to a proactive engineering culture. ● Greenfield Innovation: This is a rare chance to build an enterprise-grade AI platform from the ground up, leveraging the latest in AWS Bedrock AgentCore and Agentic AI frameworks. ● High-Impact & Visibility: Your work will directly impact the daily lives of hundreds of engineers and product owners, reducing "Idea-to-MR" cycle times and eliminating manual toil. ● Cutting-Edge Stack: Work with a modern, cloud-native stack (AWS, Node.js/TypeScript) specifically tailored for high-performance AI applications. A Typical Day Who We Are The Pennymac technology team is building a new division to fundamentally change how we build software. We are creating an AI-powered platform designed to be a force multiplier for our entire Digital Technology Organization. Our mission is to build the next generation of intelligent developer tools that will accelerate our SDLC, automate tasks, and empower our product and engineering teams to deliver industry-leading mortgage technology faster than ever before. This is a small, tight-knit, and fast-moving team working to rapidly build and deploy new AI tools that directly serve our fellow engineers and product managers. We are looking for a passionate, hands-on technologist to be a foundational member of this team. The Opportunity As the Principal Applied AI Engineer, you will be the lead architect of the "cognitive" layer of the AI platform. While the Backend Principal builds the deterministic infrastructure, you will engineer the probabilistic systems that power our "Unified Context Library" and "Agentic Orchestration" layer. You will design the autonomous workflows that turn a Product Manager’s idea into a technical specification, and a User Story into deployable code. This role sits at the intersection of elite software engineering and applied artificial intelligence. You will not be training foundational models from scratch; rather, you will be mastering the art of Applied AI: orchestration, retrieval-augmented generation (RAG), and the engineering of agentic systems using the AWS Bedrock AgentCore framework. You will work within the AI Platform Services division, a dedicated R&D unit tasked with delivering measurable velocity improvements to the entire organization. Why Join Pennymac? • Architect the Future of SDLC: You will build the "Agent Factory" that drives our "conveyor belt" of software delivery, moving us from a reactive to a proactive engineering culture. • Greenfield Innovation: This is a rare chance to build an enterprise-grade AI platform from the ground up, leveraging the latest in AWS Bedrock AgentCore and Agentic AI frameworks. • High-Impact & Visibility: Your work will directly impact the daily lives of hundreds of engineers and product owners, reducing "Idea-to-MR" cycle times and eliminating manual toil. • Cutting-Edge Stack: Work with a modern, cloud-native stack (AWS, Node.js/TypeScript) specifically tailored for high-performance AI applications. What You’ll Bring What We're Looking For (Qualifications) Must-Haves: • Elite Engineering Core: Bachelor’s Degree in Computer Science or equivalent, with 8+ years of professional software engineering experience. You are a software engineer first, who has mastered AI tools. • TypeScript/Node.js Expert: Unlike most AI roles that focus on Python, our platform is built on Node.js and TypeScript. You must have deep expertise in building backend services and AI chains in this ecosystem. • Applied AI & Agent Experience: Hands-on experience building applications powered by LLMs. You have shipped products using frameworks like LangChain, Strands, or AWS Bedrock. • RAG Mastery: Proven track record of building production-grade RAG systems. You understand the nuances of embeddings, vector stores (Pinecone, Milvus), and semantic search. • Cloud Native (AWS): Extensive experience with AWS serverless architecture (Lambda, API Gateway, DynamoDB). Familiarity with AWS Bedrock and AgentCore is a significant advantage. • Systems Thinking: Ability to design complex, asynchronous systems where state is fluid and outcomes are probabilistic. • Startup Mentality: High ownership, high energy, and the ability to thrive in a fast-paced "internal startup" environment. Nice-to-Haves (Bonus Points): • Experience with Evaluation Frameworks (e.g., LangSmith, Ragas) for automated testing of LLM outputs. • Familiarity with the Model Context Protocol (MCP) for standardizing AI tool connections. • Background in Developer Tools (building CLI tools, IDE plugins, or CI/CD automations). • Understanding of Graph Databases (e.g., Neo4j) for knowledge graph implementation alongside vector search. Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: • Comprehensive Medical, Dental, and Vision • Paid Time Off Programs including vacation, holidays, illness, and parental leave • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) • Retirement benefits, life insurance, 401k match, and tuition reimbursement • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: • Lower in range - Building skills and experience in the role • Mid-range - Experience and skills align with proficiency in the role • Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $90,000 - $150,000 Work Model OFFICE