Community spirit. Ceaseless ambition. Passion that just keeps growing.
Digital Change Manager(AI Delivery)
45,000-50,000plusbenefits
Reports to:Strategic Digital Change Lead
Directorate:Marketing, Fundraising & Engagement
Contract:12 month fixed-term contract
Hours:Full time 35 hours per week
Location:Stratford, LondonOffice-based with high flexibility (1-2 days per week in the office)
Closing date:19thApril202623:55
Please let us know you have a reasonable adjustments requests via email torecruitment@cancer.org.ukas soon as possible.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Recruitment process:competency-basedinterview
Interview date:weekcommencing27th April2026
Visa sponsorship:You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKisnotable tooffer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We're looking for amotivatedDigital Change Manager(also known as anAIDelivery Manager)tosupportwiththe delivery of priority AI pilots that support the Engage Transformation Programme (ETP), exploring how AI canunlock new capabilities to deliver a more relevant and timely experience for our audience.
This role willtranslate business needs into clear pilot requirements, coordinate cross functional teams and suppliers, and ensure pilots progress efficiently through each stage of delivery.You will play a key part in helping CRUKidentifywhere AI can genuinely enhance personalisation, strengthen marketing performance, and drive greater return on marketing investment.
What will I be doing?
• Translate business needs into clear marketing technology requirements to shapeviable, outcome-focused pilots that deliver on marketing objectives
• Support the design and delivery of AI pilots aligned to the Marketing, Fundraising & Engagement AI strategy, ensuring pilots are scoped and executed against agreed timelines and success criteria.
• Coordinate internal pilot teams and external suppliers (where relevant) to onboard, brief and mobilise the delivery teamrequiredfor the pilot.
• Support the approval of new suppliers and AI tools through engagement withkey stakeholders(e.g. legal, procurement, dataprivacyand information security) alongside relevant governance forums to ensure safe,compliantandtimelypilot delivery.
• Proactivelyidentify,manageand escalate risks, issues and dependencies to ensure pilots stay on track and keep stakeholders informed.
• Prepare clear and meaningful delivery updates, including progress,risksand outstanding decisions to key pilot governance groups.
• Produce high-level delivery artefacts (pilot plans, risk logs, status updates, opportunity sizing) to help inform decision making and drive pilot momentum.
• Build strong working relationships with business owners, governance groups and SMEs across marketing and technology to ensure pilots support broader organisational ambitions.
• Feed learnings and insights into current and future delivery, ensuring learnings are documented, pilots learn from each other and contribute to the long-term transformational roadmap.
Whatarewelooking for?
Experience & Knowledge
• Significant experiencedelivering digital marketing orMarTechfocused projects or pilots across multiple teams or departments.
• Proven ability to capture and interpret business needs and marketing ambitions, translating them into clear and actionable technology or supplier requirements.
• Experience onboarding new suppliers and navigating approval processes across legal, procurement, data privacy, informationsecurityand other key functions.
• Experience working with external technology suppliers or internal technology engineering teams, adapting their delivery approach or artefacts to meet organisational needs.
• Experience supporting AI,data ledorinnovation drivenpilots within a marketing or digital context.
• Strong understanding of personalisation, customer experience andjourney ledmarketing approaches.
Technical Skills
• Strong communicationskills, able to simplify complexity, articulate risks and blockers, and present clear delivery updates to senior stakeholders.
• Ability to sequence work logically and deliver structured progress in evolving or ambiguous environments.
Behaviours
• Collaborative: builds strong relationships across teams, fosters opencommunicationand drivescross functionalalignment while delivering at pace.
• Outcome oriented: focuses on delivering measurable value, ensuring pilots progress toward clear business and audience outcomes, with a willingness to stop or pivot pilots that are not achieving the required outcomes.
• Agile: comfortable working in a fastmoving environment, able to navigate uncertainty and adjust plans tomaintainmomentum.
Our organisation values are designed to guide all that we do.
Bold:Act with ambition,courageand determination
Credible:Act with rigour and professionalism
Human: Act to have a positive impact on people
Together:Act inclusively and collaboratively
We'relooking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Wecreate a working environment that supports your wellbeing andprovide agenerous benefits package, a wide range of career and personal development opportunities and high-quality tools. Ourpolicies and processes enable you toimprove your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefitsby visitingourcareers web page.
How do I apply?
Weoperatean anonymised shortlisting process in our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; butwewon'tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity pleasevisit our websiteor contact us atrecruitment@cancer.org.uk.
For more updates on our work and careers, follow us on:Linked In,Facebook,Instagram,XandYouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.