Enablement Manager (San Francisco) at Arize AI

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Arize AI

Enablement Manager (San Francisco)

9h ago
Location
San Francisco, US
Type
On-site · Full-time
Compensation
$150k – 200k/yr
Skills
Sales/gtm EnablementTraining Program Design & DeliveryLearning Management System (lms) Selection & AdministrationContent Development And Translation Of Technical Product KnowledgeFacilitation And Coaching (1:1 And Group)Competitive Intelligence And Battle Card CreationDemo Methodology And CertificationMeasurement Of Enablement Kpis (ramp Time, Quota Attainment, Demo Scores)+2
About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.The Opportunity: We’re hiring our first dedicated Enablement Manager to build the foundationalenablement infrastructure that will power Arize’s next phase of GTM growth. You’ll own everythingfrom onboarding curriculum to competitive battle cards to demo certification — creating the systems,content, and programs that help our Sales, Solutions, and SDR teams ramp faster, win more, andoperate at a consistently higher level. This is a high-impact, build-from-scratch role for someone who thrives in fast-moving environments,loves translating complex technical products into actionable sales playbooks, and is energized by makingteams measurably better. You’ll work cross-functionally with Product, Engineering, Marketing, and SalesLeadership. Critically, you’ll be expected to be highly proficient with AI tools — using platforms likeClaude to dramatically accelerate your own output and actively coach the GTM team to 100x theirproductivity through AI-assisted workflows. What You’ll Do: Program Design & Delivery • Build and deliver training programs across core GTM topics, including:◦ Competitive positioning and battle cards◦ Prospecting strategies and tool utilization (outbound sequences, intent signals, etc.)◦ Product demo methodology and certification◦ New pricing and packaging rollouts◦ First-call conversion frameworks◦ Executive engagement — getting high in accounts◦ Champion building and multi-threading• Create onboarding curriculum for new GTM hires to support rapid team growth and acceleratetime-to-productivity Content &. Collaboration • Partner with internal SMEs (Product, Engineering, Marketing, Sales Leadership) to source anddevelop best-in-class training content• Translate technical product knowledge into clear, actionable enablement materials thatresonate with both technical practitioners and business decision-makers• Maintain and continuously update competitive intelligence resources to keep the team sharp inthe field Learning Management & Scale• Evaluate, implement, and manage a Learning Management System (LMS) suited to a fast-scalingGTM team• Build self-serve, asynchronous training paths so enablement scales ahead of headcount growth• Track completion rates, certification progress, and knowledge retention metrics across the GTMorg Measurement & Iteration • Define clear enablement KPIs — including ramp time, quota attainment by cohort, demo scores,and first-call conversion rates• Run continuous feedback loops with managers and individual contributors to refine and improveprograms over time AI-First Execution • Champion and model AI-powered ways of working — use tools like Claude to draft content,synthesize feedback, build training materials, and accelerate every part of the enablementworkflow• Actively coach the GTM team on integrating AI into their daily workflows, helping the entireorganization 100x their individual and collective productivityWhat We’re Looking For:Required• 3–5+ years in sales/GTM enablement at a B2B SaaS company• Proven track record designing and delivering training programs for Sales, SE, and/or SDR teams• Strong communication and facilitation skills — comfortable commanding a room and coaching1:1• Experience selecting, implementing, and administering a Learning Management System (LMS)• Ability to operate independently and build programs from scratch in a fast-paced, high-growthenvironment• Demonstrated proficiency with AI tools (e.g., Claude, ChatGPT) and a clear habit of using AI toimprove the speed and quality of your workPreferred• Technical background or comfort working with technical products (ML/AI strongly preferred)• Experience at an AI/ML startup or a company selling to developers or technical buyers• Familiarity with sales methodologies such as MEDDIC, Challenger, or Command of the Message• Experience supporting a GTM org through a period of rapid scaling (e.g., Series B/C growth) Arize’s mission is to make the world’s AI work—and work for people.Our founders came togetherthrough a shared frustration: while investments in AI are growing rapidly across every industry,organizations face a critical challenge—understanding whether AI is performing and how to improve itat scale. Learn more about what we’re doing here:https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity &Inclusion @ Arize Our company’s mission is to make AI work and make AI work for the people, we hope to make an impactin bias industry-wide and that’s a big motivator for people who work here. We actively hope thatindividuals contribute to a good culture • Regularly have chats with industry experts, researchers, and ethicists across the ecosystem toadvance the use of responsible AI• Culturally conscious events such as LGBTQ trivia during pride month• We have an active Lady Arizers subgroup The salary range is $150,000-$200,000 annually dependent on experience plus an additional equity packageMore About Arize Arize’s mission is to make the world’s AI work—and work for people.Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup