Overview: Love From USA is seeking a Software Engineering / AI Intern to provide part-time, in-office coverage over the summer. The ideal candidate brings a strong foundation in data analytics and software development, hands-on experience with CounterPoint and Sage software, and a genuine interest in applying AI tools to real-world retail and supply chain challenges. Schedule: • Summer, Part-Time, Non-Exempt position • Monday–Friday, standard business hours About Us At Love From USA, we’re not a typical retail company. With 24 stores (and growing) in high profile venues across the U.S., we have a passion for inspiring our customers and connecting them with the perfect gift. Love From USA is a specialty retailer operating in venues in Orlando, Denver + Chicago’s airports along with highly trafficked locations like Mall of America and Chicago’s Navy Pier. Responsibilities As a key member of the Operations and Technology team, this individual will: • Lead data analytics efforts, including analysis of CounterPoint reports, sales trends, airport-driven metrics, and concept/industry-specific KPIs • Develop and maintain data pipelines and dashboards to track inventory, sales, and logistics performance • Analyze supply chain data to identify inefficiencies and recommend process improvements • Assist in building predictive models for demand forecasting and inventory optimization, leveraging AI tools including Claude (Anthropic’s AI assistant) to accelerate analysis and automate insights • Support and extend reporting workflows within Sage (ERP/accounting) and Counterpoint (retail point-of-sale and inventory management), including data extraction, reconciliation, and integration tasks • Automate manual reporting processes using scripting or data tools • Collaborate with cross-functional teams (operations, finance, IT) to gather requirements and deliver solutions • Support integration of AI/ML tools into existing reporting workflows • Assist with Microsoft 365 administration tasks, including user provisioning, license management, and troubleshooting across the M365 suite • Support Microsoft Entra (Azure Active Directory) and on-premises Active Directory administration, including user and group management, access controls, and identity governance Qualifications • Currently pursuing a Bachelor’s degree in Computer Science, Data Science, Engineering, Information Systems, or a related field • Experience with programming languages such as Python, SQL, or Java • Familiarity with data analysis, visualization tools (e.g., Tableau, Power BI), or libraries (e.g., Pandas, NumPy) • Basic understanding of machine learning concepts is a plus • Strong analytical thinking and problem-solving skills • Ability to work independently and communicate effectively in a team environment Preferred Skills • Experience working with large datasets or cloud platforms (AWS, GCP, or Azure) • Exposure to supply chain, logistics, or retail analytics • Familiarity with Sage ERP or Counterpoint POS/inventory systems • Experience or coursework related to AI tools such as Claude or similar large language model platforms • Basic knowledge of Microsoft 365 administration, Microsoft Entra ID, or Active Directory (user management, group policies, permissions) • Interest in applying AI to business operations and enterprise systems What You’ll Gain • Hands-on experience solving real-world supply chain challenges in a high-volume retail environment • Exposure to airport retail operations and logistics • Practical experience with enterprise platforms including Sage, Counterpoint, Microsoft 365, Microsoft Entra, Active Directory, and Claude AI • Mentorship from experienced professionals in technology and operations • Opportunity to contribute to impactful, data-driven decision-making systems How to Apply Please submit your resume and a brief statement of interest highlighting relevant coursework, projects, or experience in coding, data analysis, AI, or enterprise systems administration. Pay: From $17.00 per hour Ability to Commute: • Shoreview, MN 55126 (Required) Ability to Relocate: • Shoreview, MN 55126: Relocate before starting work (Required) Work Location: In person