Location: Palmdale, CA / Rancho Vista Family Dentistry Type: Part Time/ Full-Time (Hybrid: In-Office → Remote Transition) About Us: We are a growing, forward-thinking dental practice building a technology-driven operation to scale efficiently. Our goal is to integrate AI and automation into everyday workflows—from patient communication to internal systems—and we’re looking for someone technical to help build that foundation. The Opportunity: This is a unique role for someone with a technical background who wants to apply their skills in a real-world business setting. You’ll begin by learning how a dental practice operates on the front lines, then transition into designing and implementing automation systems that improve efficiency and growth. What You’ll Do: - Learn and manage front office workflows (scheduling, patient communication, insurance coordination) - Interact directly with patients to build strong customer service and communication skills - Build and implement automation systems using AI tools and APIs - Develop scripts or lightweight applications to streamline operations - Integrate software platforms (CRM, scheduling, communication tools) - Identify inefficiencies and engineer scalable solutions - Work directly with the owner to modernize and grow the business Who We’re Looking For: - Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field - Basic programming experience (Python, JavaScript, or similar) - Strong interpersonal and communication skills - Comfortable interacting with patients in a professional setting - Interest in AI, automation, and system design - Highly organized with strong attention to detail - Quick learner with a problem-solving mindset Training & Work Structure: - First 3–6 months in-office focused on: - Learning front office operations - Developing customer service skills through patient interaction - Understanding real-world workflow challenges - Transition to hybrid or primarily remote work after training, based on performance No Dental Experience Required We will train you on all aspects of the dental front office. Your technical ability and willingness to build systems—combined with strong people skills—are what matter most. Why Join Us: - Apply programming skills to real business challenges - Build AI-driven systems with direct impact on growth - Gain hands-on experience in both technology and operations - Direct mentorship in a fast-moving environment - Flexibility with remote work after onboarding - Strong opportunity for career growth and increased responsibility To Apply: Send your resume and include: 1. A brief description of a project, script, or automation you’ve built 2. A short note on why you’re interested in working at the intersection of technology and customer-facing operations Bonus: Include a GitHub link, portfolio, or example of something you’ve built. --- This version subtly filters for a rare but valuable combo: technical + socially capable. If you want next, I can help you: - Add compensation structure that attracts stronger engineers - Or create a screening test that quickly identifies top 10% candidates (this is where most hires succeed or fail)Candidate Screening Task – AI Automation & Operations Role To move forward in the hiring process, please complete the following task. This is designed to evaluate your problem-solving ability, technical thinking, and communication skills. Time Expectation: 2–4 hours maximum(Do not overbuild — we value clarity and practicality over perfection) Part 1: Process Thinking (Core Skill) Imagine a dental office receives 20–30 patient calls per day for: Scheduling appointments Rescheduling Insurance questions General inquiries Task:Write a short explanation (1–2 pages max) of how you would improve and partially automate this system using AI and/or software. Include: What you would automate vs keep human Tools or technologies you would consider (no need to be an expert) A simple step-by-step workflow Where things could break or fail Part 2: Simple Technical Task Create a small solution (code or no-code) that demonstrates automation. Choose ONE: Option A (Coding):Write a simple script (Python, JavaScript, etc.) that: Takes a list of patient names and appointment times Outputs a formatted reminder message for each patient Option B (No-Code / Low-Code):Design a simple automation using tools like Zapier, Make, or similar: Example: When a form is submitted → send a confirmation message Deliverable: Code file OR screenshots + explanation Keep it simple and clear Part 3: Real-World Awareness This role starts in a patient-facing environment. Question:How would you handle an upset patient at the front desk who is frustrated about wait time? (Short answer: 1–2 paragraphs) What We’re Looking For: Clear thinking and structured problem-solving Practical (not overly complex) solutions Ability to connect technology with real-world use Communication skills Initiative and effort Submission Instructions: Email your responses along with: Resume Any relevant projects or portfolio (optional but encouraged) Note:There is no single “correct” answer. We are more interested in how you think than what tools you choose. Pay: From $51,560.62 per year Benefits: • Flexible schedule Work Location: Hybrid remote in Palmdale, CA 93551