Job Description
This is an opportunity to work at the intersection of cutting-edge AI technology and practical business application, directly enabling how insurers leverage artificial intelligence in their operations.
As a Business Configuration Analyst, you will be hands-on with AI and platform configuration, working within FAST and cloud-based AI tools like AWS Bedrock, Azure OpenAI, and similar enterprise AI systems. You'll serve as both a technical implementer and a customer advocate, translating business needs into configured solutions while gathering insights that shape our AI product evolution.
Why Join Us?
Join an innovative team working with cutting-edge AI technology in a rapidly growing space. You'll gain deep expertise in enterprise AI platforms while working alongside experienced product managers, engineers, and domain experts who value practical problem-solving and customer impact. This role offers the opportunity to shape how the insurance industry adopts and benefits from AI technology.
Responsibilities
Key Responsibilities
• FAST Platform Configuration: Configure FAST's unique tool sets to implement AI-powered insurance components including policy administration, new business processing, and distribution management workflows. Leverage FAST's SOA component library to solve complex business problems with AI enhancements.
• AI Solution Configuration: Independently configure AI solutions within FAST and cloud-based AI platforms (AWS Bedrock or similar), requiring minimal supervision and demonstrating strong technical problem-solving skills.
• Technical Implementation: Design, test, and troubleshoot AI configurations including prompt engineering, model selection, integration parameters, and performance optimization. Develop and maintain configuration documentation and best practices.
• Customer Engagement: Serve as a technical point of contact for customers implementing AI features. Gather feedback, monitor usage patterns, and translate customer needs into configuration improvements and product recommendations.
• Platform Expertise: Stay current with AI platform capabilities, emerging tools, and industry best practices. Evaluate new features and configuration options that could benefit our customers.
• Data Analysis & Optimization: Monitor AI solution performance and customer engagement metrics. Analyze usage patterns, identify optimization opportunities, and recommend enhancements based on data-driven insights.
• Cross-functional Collaboration: Work closely with Product Owners, engineers, and customer teams to ensure alignment on AI implementations. Participate in agile ceremonies and contribute to product backlog refinement.
• Customer Enablement: Present AI capabilities to customers, demonstrate configuration options, and explain technical concepts in accessible business terms. Support demos and implementation conversations as needed.
Qualifications
• Bachelor's degree in Computer Science, Data Science, or related field
• 2-3 years of relevant experience
• Experience with AI technologies, machine learning, or advanced analytics platforms strongly preferred
• Experience configuring and implementing software solutions independently
• Experience with cloud-based AI platforms (AWS Bedrock, Azure OpenAI, or similar) strongly preferred
• Advanced SQL proficiency and experience with software troubleshooting
• Strong analytical and problem-solving skills with ability to explain technical concepts in business terms
• Self-motivated with excellent communication skills and customer focus
• Knowledge of agile methodologies (JIRA, Confluence) and insurance industry a plus
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
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