DESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling tablets with breakthrough hardware technology as well as e-readers that have revolutionized reading. What will you help us create? Work hard. Have fun. Make history The Role: Are you passionate about the intersection of artificial intelligence and hardware innovation? We're looking for an AI Excellence Program Manager to serve as the central champion of AI initiatives across our Hardware Engineering organization. In this role, you will be the driving force behind identifying, incubating, and scaling AI-powered solutions that accelerate how our hardware teams design, build, and deliver world-class products. You will work cross-functionally to facilitate ideation sessions, build and maintain a portfolio of AI initiatives, and ensure projects move from concept to measurable impact. Key job responsibilities Key Responsibilities • Champion AI Adoption — Act as the primary advocate for AI integration across the hardware organization, building awareness, excitement, and momentum for AI-driven improvements • Drive Ideation & Discovery — Facilitate structured brainstorming and innovation workshops with engineering teams to identify high-value AI use cases in hardware development workflows • Program Tracking & Governance — Establish and maintain a centralized tracking framework for all AI initiatives, including status reporting, milestone tracking, risk identification, and executive-level dashboards • Implementation Coordination — Partner with engineering leads, data scientists, and tool developers to drive AI projects from proof-of-concept through production deployment • Stakeholder Management — Communicate progress, blockers, and outcomes to leadership through regular business reviews, written narratives, and program updates • Best Practice Development — Document and scale successful AI implementations as repeatable playbooks for broader organizational adoption • Metrics & Impact Measurement — Define success criteria and KPIs for AI initiatives, tracking quantifiable improvements in efficiency, quality, or cycle time BASIC QUALIFICATIONS • 3+ years of program or project management experience • 3+ years of defining and implementing process improvement initiatives using data and metrics experience • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL • Experience using data and metrics to determine and drive improvements • Experience working cross functionally with tech and non-tech teams • Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership • Experience establishing and maintaining program tracking mechanisms (dashboards, roadmaps, schedules, milestone frameworks) PREFERRED QUALIFICATIONS • Bachelor's or Master's degree in Engineering (Software Engineering, Information Technology, Computer Science, Electrical/Hardware Engineering, related technical discipline) or Business Administration (Data Analytics, Artificial Intelligence for Business, Management Information Systems, Data Science, Finance) • Familiarity with AI/ML concepts and their practical applications in engineering or product development workflows • Experience working within or alongside hardware engineering organizations (consumer electronics, silicon, devices, or similar) • Exposure to change management — driving adoption of new tools, processes, or technologies across large teams • Experience with data visualization and reporting tools to communicate program health and impact • Track record of writing clear, concise documents (e.g., one-pagers, strategy briefs, or similar narrative-driven formats) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise so